En el Knowledge Base Seguir buscar esta solucion: S-032224


The attached tool will resolve this. Sometimes, for unexpected reasons*, the borrowed license management becomes faulty and needs to be fixed.


Note:

1. The tool must not be used unless other borrowed licenses, that can be returned, have been returned.

2. The tool must be copied locally onto the client computer and server computer**.

3. Both the client computers and the server computer need to be fixed.

4. The tool requires a code that SOLIDWORKS Technical Support can generate.

5. If you use the tool on Windows 8.1, Windows 10, Windows Server 2012, Windows Server 2012 R2, or Windows Server 2016, use 'Run as administrator' to run the tool else the tool crashes on startup.


To get this code, please submit a new service request with the subject "Need authorization code to run FixServerTool = S-032222".


*In some cases, this has been found to occur when the SOLIDWORKS® licensing is not managed by the SolidNetWork License (SNL) Manager, but by another licensing tool, like LMTOOLs.  The use of such a tool is not supported by SOLIDWORKS. In this scenario, returning another product's borrowed license before the borrowed SOLIDWORKS license may cause the SOLIDWORKS license to become stuck, making it not returnable. In this case, the user should make an effort to return the SOLIDWORKS license before any other product.


**Windows components of .Net Framework 3.5 are required to be present on the computer. Make sure it is selected before running the tool. You can select it at Control Panel > Programs and Features > Turn Windows feature on or off > select ".NET Framework 3.5 (include .NET 2.0 and 3.0)